Report Issues with a Retention Pond

Would you like to report a concern about a retention pond?

Let us know about concerns regarding retention ponds, such as overgrown vegetation, fence repairs, or large debris.

Phone

Step 1.Confirm that your home is within City of Kissimmee limits

Although your address may say Kissimmee, you might be in unincorporated Osceola County, where stormwater issues are handled by Osceola County's Stormwater Division. Make sure you're in Kissimmee city limits before you continue.

Check City Limits

Step 2.Report a Concern about a Retention Pond

Call us at 407-516-2385

Step 3.We'll review your request

After submitting a request, expect a response from city staff within two business days.